Bank 2.0: How Customer Behavior and Technology Will Change the Future of Financial Services

Bank 2.0: How Customer Behavior and Technology Will Change the Future of Financial Services
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Bank 2.: How Customer Behavior and Technology Will Change the Future of Financial Services Description

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The monetary crisis is only the beginning of retail institutions. Four-twenty to eighty-five percent of banking transactions are conducted electronically today. Web call centers, ATMs, and smart phones have grow to be commonplace for clients. But banks still classify them as option channels and maintain an organizational structure in which the Directorate General of the dominant thought. app Continued technological innovation, Web 2., social networking, mobile and motion is also the extension of traditional banking models to the limit. BANK 2. reveals why consumer behavior is such rapid change, how the branches are developed, the controls disappear, and why your cell phone will replace your wallet, all in the next 10 years. Bank 2.: How Customer Behavior and Technology Will Change the Future of Financial Services

\n\nBank 2.: How Customer Behavior and Technologies Will Change the Future of Financial Services Ebook

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